Privacy Policy
PRIVACY POLICY
This document outlines the terms of use of Dive Bookings ("us", "we" or "our"). When browsing and utilising the DiveBookings website you acknowledge and agree to our policies and practises relating to browsing, privacy protection and the use of cookies set out below, alongside our Terms and Conditions.
Please contact us with any questions or suggestions related to data protection: hello@freediveadventures.com
Partners act independent of Dive Bookings with separate and independent privacy policies.
1. Information Dive Bookings collects
1.1 At the time of making a booking, contacting our team, or signing up for promotional emails, your information is recorded.
1.2 During the booking process, the following details may be requested and required: name, email, phone, age, medical statement, Freediving Certification, special needs, size for gear hire.
2. Use of information
2.1 In the case of a booking, your booking information is shared with the corresponding Partner so they may contact you to finalise Adventure details and verify booking requirements or prerequisites. Partners will not use your information we provide for direct marketing or to make contact for direct payments or transfers outside of Dive Bookings. In the case of an enquiry, your information may be shared with the corresponding Partner to answer your questions.
2.2 Input into our search functions enables us to provide you with personalised search results, promotions and last-minutes deals.
3. Is my information safe?
3.1 The safety of sensitive data is a high priority. We use secure technology to transmit your information securely. Our payment gateway provider Stripe is PCI-certified.
This is the most stringent level of certification available in the payments industry.
3.2 Despite the precautions we take, we cannot guarantee the safeguarding of your personal information or the secure functioning of our website in extreme circumstances beyond our control, such as hacking attempts or force majeure events.
3.3 All financial information and transactions are handled by Stripe and AfterPay, independent of our website.
4. Information privacy
4.1 Personal information is not released to any unrelated outsider third-parties.
4.2 Information may be disclosed when necessary to meet legal requirements, uphold website policies, or protect our or another party's rights.
Non-personally identifiable visitor information may be provided to other entities for purposes such as advertising.
4.3 If Dive Bookings is subject to a merger, acquisition or asset sale, we will take all appropriate steps to protect any personal information of our customers and inform them before any of their data is transferred to or under the control of another entity or subject to a different privacy policy.
5. Email promotions
Emails are distributed to Travellers and Partners who have subscribed to receive Dive, product and industry updates. Send an email to hello@divebookings.com to unsubscribe.
6. Contact us
Please do not use our website if you do not agree to the Privacy Policy outlined above, and/or our Terms.
Dive Bookings can be reached by email: hello@divebookings.com